Case study: Hotel Booking Website
Challenge
Godwin Group of Hotels needs to design a new website for a new hotel start-up, focuses exclusively on the hotel booking process. It should be simple, accessible and empathetic to the target users
Project information
Godwin Group of Hotels is recognized as one of the best Hotels in Delhi. They offer everything a discerning guest could wish for with impeccable and personalized service to all guests.
For more hotel guest, they needs to design a simple, accessible and empathetic website to target new users and for their branding.
Previous
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What we need to validate
- The need of explore room button
- Interaction with booking engine
- Recognition of the main product/service of website and its character
- The filter performance with users’ goals
- Room details information
- Payment summary
Result
- The site's IA is flexible enough for users to have efficient focus on tasks.
- Users knew what to do since there are clear call-to-action buttons representing the 2 sub goals.
- Users were able to finish tasks quicker and effectively navigate filter feature, without confusions.
- Overall positive and pleasant booking experience for users.
- Client : Godwin Hotel
- Date : March 08, 2022.
- Link : godwinhotels.com
- Category : Website Design & Development
GODWIN HOTELS
CLIENT FEEDBACK
The Web Cycle helped me bring my website into the 21st century. With their development expertise and the WordPress format, I can now keep my website up-to-date myself without relying on an expensive designer. I immediately saw an improvement in my search engine results
Raman Mankotia
Godwin Hotels
