Case study: Designing a non-profit charity website
Challenge
The users of the NGO (usually members of the Sachkhand Foundation and the staff) find the website too cluttered, uninteresting, old, and complex and therefore spend less time discussing in the forum. The users are very crucial for the forum as they have the potential to support the organization and bring more visibility to the organization’s work. Therefore. a better UX is essential.
Project information
Feature
- Authenticity and awareness of work through social platforms to develop trust.
- Visibility of volunteering program details.
- Flexibility in terms of payment amount and methods for donation
- An easier way to donate resources
Information Architecture
Information Architecture is the backbone of any project. Hence, it was built carefully keeping its importance in mind. Even then there were a few minimal iterations that came up later like the removal of the “Adoption and Foster” section due to internal complexities.
Result
One of the important struggles was about trust in online donation and how to make more transparent and make a tracing about the experience/changing the life of the Sachkhand Foundation.
We have a lot of information about donations online, but the people really don’t trust in online NGO if they are not famous like Unicef or Greenpeace. So we try to reach out to more people this magical NGO who really helps the Sachkhand Foundation and works hard with another projects.
- Client : Sachkhand Foundation
- Date : Oct 11, 2021
- Link : sachkhandfoundation.org
- Category : Website Design & Development
SACHKHAND FOUNDATION
CLIENT FEEDBACK
